PDA

View Full Version : Thanks Mark


GT4.6
06-08-2009, 06:58 PM
After getting a quote on cc plates and install Mark notified me that he made an error on pricing yep that's right even Jebus makes mistakes. Well to make a long story short he worked it out more in my favor than on his end and completed the job to my satisfaction with out any delays. Mark also offered a 100.00 discount on future services I declined the extras as we all make mistakes. Believe me if it was Ford doing the work I would have had to pay the correct quote or go some where else. This is customer service at it's best thanks Mark and I will continue to seek out your services and recommend all that I can to you thanks again.

BISKIT
06-08-2009, 10:00 PM
After getting a quote on cc plates and install Mark notified me that he made an error on pricing yep that's right even Jebus makes mistakes. Well to make a long story short he worked it out more in my favor than on his end and completed the job to my satisfaction with out any delays. Mark also offered a 100.00 discount on future services I declined the extras as we all make mistakes. Believe me if it was Ford doing the work I would have had to pay the correct quote or go some where else. This is customer service at it's best thanks Mark and I will continue to seek out your services and recommend all that I can to you thanks again.

I am, happy you are pleased Dennis, and my offer still stands. Let me know if there is anything I can do for you in the future.

Also, let me know if you ever have some free time. It would be cool to catch lunch/dinner some time.