Pep boys rant

[blackstang06]

As some of you know i bought some new tires for my car and was looking around for some place to mount and balance them, Since i couldnt find any other place i decide to take my car to Pepboys :no:. I get there around 2 pm and the service worker goes out to look at my rims and tires that were gonna be replace came back in and gave me a quote of $40, i went ahead and got it done... I was there for about 2 hrs because one of their machines had broke etc etc, finally they finished and i go expection the work and noticed my both rear lips had deep rashes on them :mad: I tell the service worker and he goes out and looks at it and tells me ''It was already like that'' I fucking blew up and started cussing him out. Finally the Asst manager comes out and looks at the rims, I show him the fresh metal flakings and he acknowledge that they had damaged them while installing. He gave me a mobile rim repair shops number and said to get an estimate and bring it down to them and we will go from there :jerkit:

My question is, Do i have to take it to his guy or can i get some quotes from other places?

[M.Dest.B]

they fucked up your falkens? that sucks balls!




shoulda went to a paisa shop........ good luck getting it worked out.

[blackstang06]

Here are some pics
http://img17.imageshack.us/img17/7079/37556975.th.jpg (http://img17.imageshack.us/my.php?image=37556975.jpg)
http://img17.imageshack.us/img17/7433/13274850.th.jpg (http://img17.imageshack.us/my.php?image=13274850.jpg)
http://img17.imageshack.us/img17/1166/94838602.th.jpg (http://img17.imageshack.us/my.php?image=94838602.jpg)

Theres way more damage than what the pics show :no:

they fucked up your falkens? that sucks balls!




shoulda went to a paisa shop........ good luck getting it worked out.

They messed them up :sad:. My front passanger wheel has curb rash and they tried saying that it was already there because the front 1 was messed up :mad:

[M.Dest.B]

did u get anything in writing? or the guys names?

[blackstang06]

did u get anything in writing? or the guys names?

Under the receipt he wrote '' Customer came to get rear wheels mount and balanced and were damaged while installing'' :mad:

[M.Dest.B]

damn i would get that handled ASAP, like tomorrow!

[Martini]

Martini Motorsports Mounts and Balances tires

[blackstang06]

damn i would get that handled ASAP, like tomorrow!

Should i go get 3 quotes from different shops?

[M.Dest.B]

Should i go get 3 quotes from different shops?

Nah, you should get er done!



whats wrong with the company they gave u? it might be less of a hassle if u deal with them...


get the quote and tell them to pad it and get top service....

[BISKIT]

As some of you know i bought some new tires for my car and was looking around for some place to mount and balance them, Since i couldnt find any other place i decide to take my car to Pepboys :no:. I get there around 2 pm and the service worker goes out to look at my rims and tires that were gonna be replace came back in and gave me a quote of $40, i went ahead and got it done... I was there for about 2 hrs because one of their machines had broke etc etc, finally they finished and i go expection the work and noticed my both rear laps had deep rashes on them :mad: I tell the service worker and he goes out and looks at it and tells me ''It was already like that'' I fucking blew up and started cussing him out. Finally the Asst manager comes out and looks at the rims, I show him the fresh metal flakings and he acknowledge that they had damaged them while installing. He gave me a mobile rim repair shops number and said to get an estimate and bring it down to them and we will go from there :jerkit:

My question is, Do i have to take it to his guy or can i get some quotes from other places?


Negative. You can get as many quotes as you want, the only issue is will they pay for a higher quote.

The main thing is. Take your car to whom you trust.

[blackstang06]

Nah, you should get er done!



whats wrong with the company they gave u? it might be less of a hassle if u deal with them...


get the quote and tell them to pad it and get top service....
Its the managers friend :jerkit:
Negative. You can get as many quotes as you want, the only issue is will they pay for a higher quote.

The main thing is. Take your car to whom you trust.

Know of any shops

[M.Dest.B]

lol oh snap, either way its gonna be time and money that your spending just to get back to where u were.


u didnt even get the alignment did you?



im going to martini motorsports today to get it done :cheers:

[blackstang06]

lol oh snap, either way its gonna be time and money that your spending just to get back to where u were.


u didnt even get the alignment did you?



im going to martini motorsports today to get it done :cheers:

Getting the alignment after the panhard bar :banana:

[blackstang06]

This is what the manager gave me
http://img13.imageshack.us/img13/9335/putosm.th.jpg (http://img13.imageshack.us/my.php?image=putosm.jpg)

[ka0tyk]

at this point you need to get the managers name, the store number, and start calling pepboys corporate and get this settled. talking to a manager will get you nowhere.

[dmark101]

at this point you need to get the managers name, the store number, and start calling pepboys corporate and get this settled. talking to a manager will get you nowhere.
QFT.

mike, do what derek says. just having that piece of paper doesn't mean dick. once again, pep boys proves that UTI students do have a place of employment once they graduate.

there's a wheel repair place that i went to in santa fe springs [it's like right on the border between SFS and la mirada]. it's called wheels america (http://www.wheelsamerica.com/index.php?page=los_angeles) and it's on rosecrans.

give them a call.

[blackstang06]

Dumb question but where can i get the number to corporate? :freak:

[Nicksbluestang]

Dumb question but where can i get the number to corporate? :freak:

try their myspace.

www.myspace.com/pepboys


:look:

[dmark101]

Dumb question but where can i get the number to corporate? :freak:
http://www.pepboys.com/about_pep_boys/contact_us/ :whoknows:


and i am not clicking nick's link. that had better not be a rick roll.

[Fender]

Ftl...

[M.Dest.B]

Should have taken it to martini motorsports. he could have hooked u up with an alignment too! just got mine done there and it was awesome :cheers:

[1218shelby]

that sux... and you should get an "official" letter from that manager. Did you check his ID and make sure its the same signature? he could come back later and say it wasnt him. He could say you wrote that note, doesnt even look official..

[M.Dest.B]

@ least its not on a napkin :look:

[Nicksbluestang]

with ketchup stains or some white sticky goo

[M.Dest.B]

sour cream :look:

[5litrarag]

If you were worried about that happening, why would you let those minimum wage monkeys touch your car?
I sure hope the low mounting cost is worth all the pain and personal anguish you'll go through now to get your wheel repaired. :no:

Again.... Tucker tire, Covina.

Great service, Fast, No-touch mounters exclusively, Decent prices = 100% of my tire business.

[OttoCobra]

Who's going to now go to Pep Boys for their "automotive" knowledge and expertise?

:whoknows:

[dmark101]

Who's going to now go to Pep Boys for their "automotive" knowledge and expertise?

:whoknows:
people that don't know any better. :shrug:

[blackstang06]

people that don't know any better. :shrug:

Sad but true :sad:


I got a quote today from a repair shop, $280. Lets see how it goes tomorrow

[OttoCobra]

Sad but true :sad:

I got a quote today from a repair shop, $280. Lets see how it goes tomorrow

Make sure they don't put in any of that cheap synthetic oil in your car. Von's Club Oil FTW "ask for it by name !!!"

:look:

[blackstang06]

UPDATE: I spoke with the main manager and gave him the quote, he said his policy stated that he can only write me a check if the damage is less than $100. He submitted the claim and i should get more info by monday, atleast i got my $40 back :no: